The first time I used Tortorice was several years ago to replace the shingles on my roof. They made a special effort to get vented drip-edge, a product they were unfamiliar with but which had been recommended by a well-respected roofer in Michigan who is a personal friend. The price was fair, the work was done efficiently and the site was cleaned very well.
Worked with Anthony Tortorice - came over and did a quote, price was very reasonable. Finished the job in no time. Would highly recommend!
Still had to pay service fee
Lack of urgency in regards to leaky roof
The workman also told me that he would have to go out and buy the new vents and return to their office to get a taller ladder. My housing development is only about a mile from Tortorice’s office so I would have thought they would have known that almost all of the houses are 2 stories. He left at 2:00, returned at 2:45 with the vents and ladder and got right to work. He finished at 4:30 having spent 1 hour 45 minutes actually working.
What a rude and disrespectful owner! His name is Perry. This owner was contacted when I was having difficulty scheduling with his worker an available time for a leaky roof. This company had already been out two times to fix the leak but the leak continued to exist. I explained that I worked full time and could not go off of being told that I would be fit in.The day before the worker was unable to wait a few mins until I got home from having a flat fixed. The owner was very nasty on the phone stating that he did not care the roof was still leaking, he wasnt concerned about anything in the past, he was tired of getting calls about the leak, and he even told me to shut up and stop calling. He slammed the phone on me in mid conversation. I would NEVER recommend this business to anyone.
This year I needed 3 new gable vents for my attic. I found that Tortorice’s minimum job is now 2 hours at a cost of $289. Extra hours are $90 each. That was OK because I knew the job would take more than an hour. Several rows of aluminum siding had to be removed to do the job properly. The workman arrived at 1:50 (10 minutes ahead of schedule,) looked at what needed to be done and gave me an estimate of “as high as $500-600.” That was OK as I didn’t know at that time how long the job would take. I didn’t ask for a written estimate as previous experience led me to trust them.
I used Tortorice to put in new countertop and cabinets for the kitchen. Put in a bar/look through from the kitchen to the living room. Also tiled all our bathroom foors. All look amazing!!!
Would I hire them again? Maybe. I stress that they do excellent work. However, in future I would ask for a written estimate of time and cost of materials.
When the bill arrived it was for $599 for the entire job, no breakdown of parts and labor costs. I phoned the office but the receptionist was unable to give me a breakdown. She transferred me to the workman’s voice mail. We spoke later and he observed that the cost was within the estimate. True, but I still wanted a breakdown. Either they were charging me for the time that the workman was buying the vents and getting the ladder or there was a very high mark-up on the vents. It turned out that I was paying for the extra 45 minutes while he was getting the vents and ladder, which put the job over 2 hours. I was told that was company policy.
Did not meet expectation of providing guaranteed work
I have dealt with a lot of contractors in my time, including a major restoration of the family homestead in Michigan that involved 4 contractors and took 13 weeks. In all other cases the workers arrived with the tools and materials needed for the job. No other contractor has ever charged for the time to get anything. So I do feel that Tortorice’s policy is unusual.
In the summer of 2015 three shingles on my ridge vent blew off in the big windstorm. Considering that other houses in my neighborhood lost as much as 50% of their shingles I knew I had a quality roof. I hired Tortorice to replace the shingles. At that time they had a minimum 1 hour job at a cost of $139. It only took 15 minutes to replace my 3 shingles so the workman spent the rest of the hour putting additional adhesive under all of the other ridge shingles and generally checking out the whole roof. Again, I felt I had gotten good work for a fair price.
Amazing, family-run, fairly priced contractor with very friendly staff!
I should have written this review years ago because I have used Tortorice Contractors 3 times. Their work is excellent and the first two times I felt that I got good value for money. The last time I felt overcharged.
Would not recommend
Tortorice Contractors Inc is a US Roofing Contractor based in Deptford Township, New Jersey. Tortorice Contractors Inc is located at 161 Blackwood Barnsboro Rd, Sewell, NJ 08080, USA.
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